Careers

About the Role

Lambs Gap Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Mornings/Afternoons & possibly one Saturday a month. Schedule will likely be Mondays 12 pm-4 pm, Tuesdays 7 am-3 pm, Wednesdays 7 am-2 pm, Thursdays 7 am-3 pm, Fridays 8 am-4 pm, every 4th Saturday 8 am-12 pm.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program 

Lambs Gap Animal Hospital is looking for a positive, outgoing individual to join our team as a receptionist/customer service specialist. We are a well-established, four-doctor general practice that has been providing care for companion animals and pocket pets in Mechanicsburg, PA, for over 30 years. We offer many services to provide our patients with comprehensive, quality care.  Our Veterinary Receptionists are the face of our practice and play an important part in supporting our clients and patients by providing excellent customer service. This position is full-time.

Duties include (but are not limited to):

• Answering telephones
• Greeting clients
• Explaining payment options and processing financial transactions
• Preparation and maintenance of medical records
• Client communication/education in animal care
• Cleaning up after pets
• Scheduling appointments

We’re looking for someone:

• Who is outgoing and personable
• Who has excellent customer service and communication skills (including written and oral)
• Who can multitask calmly and work as part of a team
• Who is detail-oriented
• Who is dependable
• Who has a high work ethic and positive attitude

*Prior customer service experience is required; prior veterinary experience is a plus!
 
Benefits include:

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

This is an outstanding opportunity to join a hospital with a fun-loving, family-oriented atmosphere! We look forward to hearing from you!

Diversity, equity, and inclusion are core values at Lambs Gap Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.